Joan Walters is a conversational AI expert. She gives insights into how the technology fits in with social commerce and how the combination represents a massive opportunity for e-commerce decision-makers moving forward.
Continue readingHow Social Commerce Is Reshaping Customer Experience
In this tribune, Étienne Mérineau, Senior Director of Marketing at Heyday by Hootsuite, explains what social commerce is, why it matters, and where it’s going. One thing is for certain: social commerce is here to stay.
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