Ebooks & Guides

Ebooks and videos to guide you on your conversational AI journey.

Retail Planning 2023: Chatbots, Hybrid Sales Associates, & The New In-Store Experience

Learn how to tackle shifting consumer patterns in 2023 by making the most of the in-store experience, adjusting to the digital customer’s demands with four expert tips every retailer should consider this year.

Retail Planning 2023: Chatbots, Hybrid Sales Associates, & The New In-Store Experience

5 Recession-Proof Boxing Day Strategies for Retailers

Uncertain times calls for a new digital recipe. Win this year’s sales event with our easy-to-implement guide.

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12 Essential Tips to Win Black Friday and Cyber Monday

Calling all retailers! Everything you need to know to prepare for Black Friday and Cyber Monday this year to save on costs & generate tons of revenue.

Customer Experience Strategy Template

Follow these nine easy, templated steps, and you’ll be reaching your CX business goals in no time.

Social Commerce 101: The Why, What & How

Find out all about the state of conversational AI, everything from the market to the tech itself.

Conversational AI and the Future of Retail

Find out all about the state of conversational AI, everything from the market to the tech itself.

From Chat to Checkout: the Rising Power of Social Commerce

Everything you need to handle the holiday rush without breaking a sweat.

5 Strategies to Get Your Team Ready for the Black Friday Frenzy

Everything you need to handle the holiday rush without breaking a sweat.

9 Tips to Make your Chatbot Strategy a Success

Learn how you can get started with Conversational AI for your ecommerce business.

The Beginner’s Guide to Conversational Commerce

Learn how conversational commerce, live chat and virtual shopping is changing how retailers serve shoppers online.

Retail Renaissance

Discover how conversational AI is redefining the customer experience.

Getting started with conversational AI

Understand the pieces of conversational AI and how you can rally your team to kickstart your conversational AI strategy.

5 ways live chat is redefining e-commerce

Leveraging AI-powered chat to boost personalization and sales.

13 ways to supercharge your store with AI chatbots

Your guide to customer service monetization and sales optimization.