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Customer Stories

Profiles and case studies highlighting the wins of our clients.

DeSerres: Lifting Spirits and Supporting Creativity with Conversational AI

Find out how art supply chain DeSerres improved CX, lowered costs and helped drive sales with AI chat from Heyday by Hootsuite.

ATTITUDE: Supporting Healthy Living with Conversational AI

Natural personal care products maker ATTITUDE was struggling to handle e-commerce and customer service demands. Enter conversational AI from Heyday by Hootsuite.

Bestseller: Bringing Fashion and Service Forward With Conversational AI

Find out how international fashion giant Bestseller improved CX with AI chat from Heyday by Hootsuite.

Groupe Dynamite: Two Explosive Clothing Brands, One Conversational AI to Share the Workload

How one Canadian retailer supported customers, boosted sales and created efficiencies through social messaging
Kusmi Tea uses conversational AI

Kusmi Tea: Supporting 150 Years of Great Taste With Conversational AI

The Kusmi Tea customer service team relies on its Heyday by Hootsuite conversational AI to automate responses to FAQs, act as the first line of defense for customer care staff, and help maintain high customer satisfaction scores.
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