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Three Dots

Insights, stories and advice from the Heyday chatterboxes.

From URL to IRL: Can Appointment Shopping Save Physical Retail?

Have you shopped in-store since the COVID-19 protocols began rolling out?

What is Virtual Shopping for Retail Stores?

Virtual shopping is a set of tools (like live chat, video consultations and clienteling) that help retailers bring in-person, one on one service to their online store.

The Year of Seamless Shopping: 10 Retail Trends for 2021

Success is there for the taking for retailers who put their customers first by acting like tech companies (i.e. Netflix and Amazon). Here are 10 top retail trends we’ll see in 2021.

Conversational Commerce: The Driving Force for Retail Brands in the Contactless Economy

In this contactless economy, conversational commerce is at the forefront of industry leaders' minds, driving brand equity and business. Learn how retailers and ecommerce businesses are using conversational commerce in the new normal.

10 Strategies to Succeed in the Post-Lockdown Retail World

New strategies for retailers to persuade shoppers that it is safe to visit brick-and-mortar stores post-lockdown.
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