More people are shopping on social media than ever before, making it clear now is the time for retailers to embrace social commerce… and embrace it to its fullest extent with conversational AI.
Insights, stories and advice from the Heyday chatterboxes.
Conversational AI helps Shopify merchants just like you grow and scale their businesses with automated responses to customer questions in real-time. And one core tenet we always return to when coaching our Shopify merchant community is that online sales are made within seconds.
Looking to automate sales on Shopify? Heyday’s Sales & Support Chat by Hootsuite is a Shopify chatbot that automates sales and delivers shopping assistance for your customers, 24/7.
Dig in to find out how brands can take their customer service offer to the next level with artificial intelligence and personalization. Before that, however, we’re going to get back to basics and break down what exactly customer service is, how it’s changed, and how to get it right at a fundamental level.