Listening to customers has never been more integral to the success of a brand. So how can you assess your ability to empathize effectively? And better yet, how can you equip your team, your employees, and your stores with the right tools to demonstrate empathy?
Insights, stories and advice from the Heyday chatterboxes.
In this Q&A, Yan Martin reveals key pieces of wisdom for retailers focused on steering their marketing efforts in the right direction today, tomorrow, and well into the future.
Industry leader— Aida Shenkute— Brand General Manager at Fresh Canada shares how Fresh is staying agile, collaborative, and optimistic for the future by adapting to change and listening to its community.
How did a thriving organization like Goodfood adjust to the massive disruption ignited by COVID-19? We sat down with Howard Chan, Director of Product Management, to find out.