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Three Dots

Insights, stories and advice from the Heyday chatterboxes.

Multilingual Chatbots: How to Craft Rich Online Customer Experiences with Conversational AI

Customers demand a personalized customer experience. For retailers and ecommerce merchants that support more than one language, multilingual chatbots can help them serve customers in their preferred language at scale.

Humanizing ecommerce with Conversational AI

AI has the power to help humanize ecommerce, especially in times when distancing is the norm. Here’s how great technology can lead to memorable brand-customer interactions.

Is Black Friday really dead? A 5-point checklist to prepare for an unusual holiday season

Heyday's actionable guide to set retailers up for success this year.

From bricks to clicks: 3 ways retailers can adapt to a remote-first world.

Here, our co-founder and CEO, Steve Desjarlais, reflects on the disruption of consumer shopping habits, the importance of swift adaptation for retailers everywhere, and how he expects the global retail market to change for the long-term -- and the better.

Sales Automation: 10 Ways to Sell Efficiently

Learn new and different ways in which retailers can use sales automation chatbots to improve team productivity and efficiency.
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