Manage all your conversations in one place
Unlock powerful clienteling tools with multi-channel messaging. See all conversations that are assigned, in progress, or closed in one unified inbox.
Sales Automation
Everything you need to sell from a distance
A website without a chat assistant is like a store without a salesperson. Heyday allows you to unlock the power of 1:1 customer experiences around the clock – whether your top sales associates are available or not.
Product Catalogue Integration
Multichannel
Connections
Price Drop + Restock Notifications
Dynamic Cart Creation
Smart Dispatch
Smart Insights
Support Automation
Customer support is a 24×7 job. Don’t do it alone.
Customer support teams are bogged down by repetitive, time-consuming questions. With Heyday’s AI chatbot, you can automate FAQs and empower your team to focus on higher-value interactions.
FAQ automation
Unified inbox
Order tracking management
Seamless agent handoff
Canned responses and smart replies
Automated customer surveys
There’s a lot more to love
Unlimited agent seats
Get your entire team on board without breaking the bank. Heyday offers unlimited seats across all plans, no strings attached.
Analytics
Track and measure your team performance, customer satisfaction scores, average response time and more to make informed decisions.
Mobile & Desktop app
Try our web-based or iOS and Android apps to reply to your customers on the fly at any time of the day, even on the move.
Dreaming of a feature…but don’t see it listed here?
Good news: we have a cart full of tools to help retailers support and sell effectively.