How to Set Up Heyday FAQs on Shopify
In this video, we teach you how to set up your FAQs on Shopify with Heyday by Hootsuite’s Chat & FAQ Automation. With Heyday’s FAQs for Shopify, you can:
Send automated, templated responses to your customer’s frequently asked questions
Across Instagram, Facebook, and Whatsapp, as well as by email and on your Shopify store.
Respond instantly to customer questions about product, sizing, stock and order tracking
And provide product recommendations directly in the chat.
Gather meaningful sales data and information on your customers
To inform your sales and customer service strategy on Shopify.