Helping is the new selling
Engage, support and sell to your customers virtually with the conversational AI platform built for fashion and apparel retailers.
Helping is the new selling
Engage, support and sell to your customers virtually with the conversational AI platform built for fashion and apparel retailers.
We’re a key part of these leading brands’ (digital) fashion trend.
Virtual shopping
Sell virtually via chat and video
Bring your in-store experience online with powerful virtual shopping features like AI-powered product recommendations, live chat, and video shopping.
FAQ automation
Say goodbye to FAQs
Automate up to 80% of support questions with AI chat as your first-line of customer support. Shorten queues and give shoppers real-time assistance without having to grow your team.
AI-powered conversation routing
Qualify and route conversations
When an automated response just won’t cut it, our AI chat will qualify and route conversations to sales associates or support agents for real-time, one-on-one service via live chat or a video consultation.
Unified multi-channel messaging
Manage conversations in one place
See all conversations that are assigned, in progress, or closed on one screen – like a mission control for sales and support reps.
Chat by web chat, WhatsApp, Facebook Messenger, Google Business Messenger, and email.
Clienteling made easy
Keep the conversation going
See all pending, ongoing, and closed conversations in one unified inbox. Let shoppers know when items are back in stock, create personalized shopping carts, and proactively close sales.
Real-time sales reporting
Power your teams with data
Choose from pre-built reports or customize your own dashboard to track chat’s impact on customer satisfaction and online sales.
Hear it from our clients…
“Providing stellar customer experience is the cornerstone of our business. Heyday helped us achieve that by unifying our support and sales efforts under one roof.”
Raphael Abescat
General Manager, MAKE UP FOR EVER
Deliver a standout customer experience
Brands of all sizes use Heyday to blur the lines between their in-store and online customer experience. Take your omni channel experience to the next level today.
