In this post, I’ll cover game design techniques that I learned while leading the development of games like Assassin’s Creed and Far Cry that you can use to gamify your online shopping experience and make customers feel good about shopping with your brand.
Continue readingThe Future of Black Friday Cyber Monday: Trends That Will Shape BFCM 2021
BFCM will be different this year. But what will it look like in 2021? Heyday’s CEO and co-founder, Steve Desjarlais, weighs in.
Continue readingFrom bricks to clicks: 3 ways retailers can adapt to a remote-first world.
Here, our co-founder and CEO, Steve Desjarlais, reflects on the disruption of consumer shopping habits, the importance of swift adaptation for retailers everywhere, and how he expects the global retail market to change for the long-term — and the better.
Continue reading9 ways to make your chatbot strategy a success
The first generation of chatbots in 2016 were shiny objects at best. In 2020, conversational AI assistants and chatbots have become much more pivotal: they are now the heart and soul of a solid and sustainable digital transformation strategy that puts AI front and centre.
Continue reading7 ways chatbots are improving the customer journey
In the age of ecommerce, shopping is available to consumers at every moment of every day.
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