In this tribune, Étienne Mérineau, Senior Director of Marketing at Heyday by Hootsuite, explains what social commerce is, why it matters, and where it’s going. One thing is for certain: social commerce is here to stay.
Continue readingHow Chatbots Help Holiday Shoppers and Sellers
During BFCM , support teams struggle to service all customers but chatbots can be a game changer by delivering VIP service at scale.
Continue readingHeyday Joins Hootsuite to Build the Future of Social Commerce
Heyday is joining Hootsuite, the global leader in social media management.
Continue readingHootsuite Acquires Conversational AI Leader Heyday for CA$60 Million
Heyday joins Hootsuite to build the future of social commerce.
Continue readingVirtual Clienteling: How Luxury Retailers are Fostering Life-Long Customers With Personalized Service
AI and chatbots are helping ecommerce brands offer white-glove service at scale online.
Continue readingLacoste Partners with Heyday AI to Usher in a New Era of Digital Clienteling and Personalized Customer Experiences
Customer messaging leader, Heyday AI, announced today a global partnership with iconic fashion and apparel brand, Lacoste, to deliver more personalized customer experiences to online shoppers around the world.
Continue readingHeyday AI Secures $6.5M CAD Seed Extension to Help Retailers Bring In-Store Experiences Online
Global customer messaging leader, Heyday, announced today a $6.5M CAD ($5.1M USD) Seed round extension to accelerate growth in 2021.
Continue readingThe Year of Seamless Shopping: 10 Retail Trends for 2021
Success is there for the taking for retailers who put their customers first by acting like tech companies (i.e. Netflix and Amazon). Here are 10 top retail trends we’ll see in 2021.
Continue readingCOVID-19: A message from our founders to retailers
In response to this crisis, we are rolling out today our “Retail Relief” program to help small and mid-sized local retailers stay afloat during the crisis.
Continue readingSay hello to our new logo
Our new brand identity marks the beginning of a new day at Heyday.
Continue reading