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Turn conversations into customers.

Drive more e-commerce sales and deliver five-star customer service at scale with our conversational AI chatbot.

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Sell

automagically.

Our AI chatbot is always on – even when you’re not. Respond to FAQs and boost sales around the clock.

Guide customers from homepage to checkout.

Deliver personalized experiences and convert visits into cash.

Deliver happiness at scale.

Heyday’s AI assistant is always on the job to engage customers as they shop.

The world's leading brands engage their customers with Heyday

The world's leading brands engage their customers with Heyday

Sales Automation

Chat your way to more sales

Capture and convert leads 24/7 with a conversational AI assistant. Heyday personalizes the customer experience on your e-commerce site by delivering product recommendations directly in chat.

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CUSTOMER HIGHLIGHT

38,000 conversations handled in 3 months

90% peak automation rate

Customer Service Automation

Automate with a human touch

Heyday’s AI chatbot provides an instant and always-on first line of support, removing FAQs and order tracking questions from your team’s plate. Let your team focus on higher-value customer conversations while we take care of the rest.

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CUSTOMER HIGHLIGHT

96% of customers reported being satisfied with their Messenger experience

25% decrease in support costs

Team Efficiency

Scale up without slowing down

We’re more than an AI chatbot. Heyday’s toolbox helps brands be more efficient while scaling up. Filter conversations by department, prioritize high-value interactions and gain visibility on agents’ performance.

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CUSTOMER HIGHLIGHT

98% rated the customer experience as ‘excellent’

Average email resolution time: 4 mins. 38 seconds

Omnichannel Chat

Manage all touchpoints from one inbox

See all your customer chats, from every channel, in one place. Our dozens of integrations include Instagram, Facebook Messenger, email, WhatsApp and Google’s Business Messages. With Heyday it’s easy to manage multiple brands, countries, departments, and channels from a single dashboard.

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CUSTOMER HIGHLIGHT

95% of users found and tracked their order with AI

90% automation rate for engaged conversations

Built for global retail and ecommerce brands

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What retail leaders say about Heyday

“With Heyday, we’re able to combine the power of advanced automation and live chat to connect with our customers on multiple channels, in multiple scenarios.”

Roxane Saulnier
Marketing Director, DeSerres

Considering AI? Let’s chat.

Deliver personalized shopping experiences at scale with Heyday’s AI chatbot.

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